Most barrel saunas, infrared saunas, and cold plunges ship within 3 to 7 business days. Larger units may require freight delivery, and we will provide tracking details as soon as your order leaves our warehouse. Orders over $100 qualify for free shipping.

Absolutely. Once your order ships, you will receive a confirmation email with a tracking number and a link to follow your delivery in real time. If your order ships via freight, our team will coordinate a delivery window that works for your schedule.

We accept returns on unused, unassembled products within 30 days of delivery. The item must be in its original packaging and in resalable condition. Please contact our team to initiate a return and receive detailed instructions.

We take packaging seriously, but if something arrives damaged, please photograph the damage and contact us within 48 hours of delivery. We will arrange a replacement or full refund at no additional cost to you. Your satisfaction is our priority.

Barrel saunas use traditional convection heat from an electric or wood-burning stove, reaching higher temperatures with steam. Infrared saunas use infrared panels to heat your body directly at lower ambient temperatures. Both offer excellent recovery and relaxation benefits, so the best choice depends on your personal preference and space.

Most of our saunas require a dedicated electrical circuit, and we recommend hiring a licensed electrician for the hookup. Cold plunges typically need a standard outdoor hose connection and a nearby drain. Each product listing includes detailed installation requirements so you can plan ahead.